High Duel
Delete Your Account
Last updated: 17 September 2026
The short version
You can delete your account yourself, from inside the game, in about four taps. It is permanent. If you cannot sign in, email us and we will do it for you.
Deleting it yourself
- Open High Duel and sign in.
- Go to Settings, then Account.
- Choose Delete my account.
- Confirm when asked.
This works the same way in the browser and in the app.
If you cannot sign in
If you have forgotten your password and cannot get back in, try Forgot your password? on the sign-in screen first — that is usually quicker than waiting for us.
If that is not possible, email [email protected] from the address on the account, or tell us the player name. We may need to ask you something only the account holder would know before we delete it, because a request that we act on without checking is a way for somebody else to delete your account.
What is deleted
Everything held against your account: your progress and coins, anything you have unlocked or bought, your character, your statistics, your friends list, messages you have sent and received, and any sign-in methods linked to it.
What happens to your player name
It becomes available again once deletion completes. Everything addressed to you is removed from other players' records first, so a player who takes the name later inherits none of your conversations or history.
Things worth knowing before you do it
- It cannot be undone once it completes. There is a short grace period during which you can stop it; after that it is gone.
- Any in-game currency is lost and is not refunded by us. A recent Big Bucks purchase is a matter for the app store you bought it through, under that store's own refund rules. See the Terms of Service.
- Encrypted backups are kept for a limited period and are then overwritten in the normal course of things. They exist so that a failure cannot destroy everybody's accounts, and are not used to restore a deleted one.
- Results of games you played may remain visible to the other players who were in them, without your name attached.
How long it takes
Deleting it yourself takes effect immediately, after the grace period. A request by email is handled as soon as we can, and always within 30 days.